Putting your customer first requires adding value to your customers and relationships every step of the way. Particularly in communications infrastructure, developing a customer-first culture is done through taking the complexity out of what is a very complex business. Joining Carrie Charles today is Monnie McGaffigan, the Chief Revenue Officer of ExteNet Systems, a leading national provider of converged communications infrastructure and services addressing outdoor, real estate, communities and enterprise advanced connectivity needs. For Monnie, removing the complexity means managing budgets, accelerating building plans and generally taking problems off of customers’ hands. Listen along as Monnie shares her experience of getting started in telecom, where she is now and her vision for the future at ExteNet.
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